Australian Embassy
Norway, Iceland

Consular Services

Consular Services

The Australian Embassy Copenhagen provides consular assistance for Australians in Denmark, Norway, and Iceland facing serious difficulties overseas in line with the Consular Services Charter.


This includes:

  • Assisting Australian citizens in difficult situations overseas, including serious injury, illness or death, and arrest and detention.
  • Providing support during crises and international emergencies.
  • Delivering information and advice to help Australians help themselves and avoid difficulties overseas.
  • Issuing passports and travel documents to Australian citizens.
  • Offering a limited range of notarial services, such as witnessing and legalising documents and administering oaths and affirmations.
  • What we can and cannot do: Assisting Australians overseas within limits.


Emergency contact details

If you, or someone you know, needs urgent assistance or you have significant welfare concerns, emergency consular assistance is available 24 hours a day by calling the Consular Emergency Centre (CEC) in Canberra on:

  • 1300 555 135 (within Australia)
  • +61 2 6261 3305 (from overseas)

For urgent assistance during Denmark working hours, depending on your location, please contact the team in Copenhagen:

Since July 2015, the Canadian Embassy in Reykjavik is able to provide consular assistance to Australians in Iceland in accordance with Australia’s consular sharing agreement with Canada.


Updated/Reviewed on 4 August 2021