Australian Embassy
Denmark
Norway, Iceland

Passport information

Passport information

Announcements
Interview options in Norway
Following the closure of the Australian Honorary Consulate in Oslo on 1 January 2016, Embassy staff seek to travel to Norway twice a year to provide passport and notarial services.

Next visit has been confirmed and will take place on Monday 27 August 2018 in Oslo.
To register your interest for an appointment, please email us your details. LAST DATE to register interest: Wednesday 22 August.
Frequent Traveller Passports are discontinued - apply for Replacement Passports instead from 1 January 2018
With the advent of SmartGate and electronic visas, there is a reduced need for the 64-page Frequent Traveller passport.
Using a 1-page renewal form, applicants may apply for a Replacement Passport - this will have the same expiry as your current passport and can be obtained if you have more than two years left on your current passport. You are of course always welcome to apply for a full, new 10-year passport and pay the full corresponding fee.
Keep travelling while we process your passport application
Processing a passport application takes about three weeks, and we do not have to cancel your passport while we produce your new one. If you have sufficient validity and free visa pages, you can keep your current passport and we will not ask you to cancel it until you have received your new one.

 

 

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Adult renewal

You can use the 1-page renewal form in the following circumstances:

  • Your last passport was issued with more than 2 years validity and has not been expired for more than 3 years
  • Your last passport was issued to you after you turned 16
  • You are not changing name or gender in the passport
  • Your last passport has not been reported lost/Stolen or been severely damaged.
  • You do not have a concurrent passport

You must log in to the Australian Passports website to obtain an application form: https://online.passports.gov.au/

The generated a PDF file application form, which you must print out, and complete by hand in black ink.

Documents to bring to the interview:
 - Completed application form in black ink
 - Your most recently issued Australian passport
 - 2 colour passport photos with your name written clearly on the back by yourself.

Photos
Please make sure that the photos match the Australian photo requirements as they are different from the local ones.
You can find a link to the Australian Photo Guidelines further up the page.

The interview is mandatory. Book your appointment online.
 

New Adult passport

You must submit a 5-page passport application in the following circumstances:

  • Your last passport was a child's passport, issued before your 16th birthday
  • Your last Australian passport has been severely damaged or reported lost/stolen (see above)
  • You are changing your name/gender - See Change of Name information
    (If you are changing your name, you must provide English language Change of Name documentation. Which documentation depends where you are born)
  • You are applying for/have been issued with a concurrent passport
  • Your last passport was issued with less than 2 years validity or has been expired for more than 3 years

Getting the application form

You must log in to the Australian Passports website to obtain an application form: https://online.passports.gov.au/
The generated a PDF file application form, which you must print out, and complete by hand in black ink.

Documents to bring to the interview:
- Completed 5-page application form, complete with the signed Referee page.
-  Original Australian Birth certificate if born in Australia, OR
Original Australian citizenship certificate if born outside of Australia AND valid non-Australian passport or original birth certificate in English.
More information on proving Evidence of Australian citizenship.
- Most recently Australian Passport (if lost/damaged/stolen, complete a B11 General Declaration, detailing what happened)
- Proof of ID
- 2 Colour photographs, one endorsed by the Referee. The referee must endorse the back of one photograph, writing: “This is a true photo of [applicant’s full name]”, followed by their signature.

Photos
Please make sure that the photos match the Australian photo requirements as they are different from the local ones.
You can find a link to the Australian Photo Guidelines further up the page.

The interview is mandatory. Book your appointment online.
 

Child passport (0-15 years of age)

At least one parent must attend an interview, but the child(ren) do not have to attend.  Both parents must consent to the passport being issued and a Referee must endorse a photograph of the child and complete section 11 of the application form.

You must log in to the Australian Passports website to obtain an application form: https://online.passports.gov.au/
The generated a PDF file application form, which you must print out, and complete by hand in black ink.

Parental consent
Both parents must have their consent witnessed by a person, who is not related to the child, nor the parents, by birth, marriage or de facto relationship. The witness must be contactable, but does not have to be the same as the Refeee. It can be a friend, neighbour or colleague.
More about parental consent: https://www.passports.gov.au/passports-explained/childrens-passports/children-and-parental-consent

Documents to submit at the interview:
- Completed 5-page application form, complete with both parent's witnessed signatures, proving consent and complete Referee page.
- Original Australian Birth Certificate if born in Australia OR
Original Australian Citizenship Certificate AND original non-Australian birth Certificate in English if born outside of Australia
More information on proving Evidence of Australian citizenship.
- Most recently Australian Passport of your child (if one has been issued, and even if expired)
- Proof of current name and signature of lodging parent – preferably both parents (passports)
- 2 Colour photographs, one endorsed by the Referee. Please make sure that the photos match the photo guidelines as attached.

Parental name change?
If the parent's names have changed, you must submit evidence of the name change in English. If the Name Change pertain to the parents, not the child applicant, the name change documents do not have to be affixed an Apostille.

Birth certificates in English
Denmark, Norway and Iceland issue international birth certificates so you should not need to have them translated.

 - Denmark - visit www.sogn.dk to find your local church office and request an international version of the relevant birth certificate free of charge. You can collect your certificate in person during their opening hours. The Birth Certificate will record any subequent name changes since birth and with an apostille can be used as an Amended Birth Certificate for passport purposes.

 - Norway - The Tax Office in Norway issue international birth certificates - you can apply for one online.

 - Iceland - The Registries in Iceland will issue your birth certificate: http://www.mcc.is/english/eng-administration/registers-iceland/

Photos
Please make sure that the photos match the Australian photo requirements as they are different from the local ones.
You can find a link to the Australian Photo Guidelines further up the page.

The interview is mandatory. Book your appointment online.
 

Child passport (16-17 years of age)

Both a responsible parent and the child applicant must attend the interview. The child will receive a 10-year passport and will be able to renew the passport using a 1-page form when it expires. Both parents must still consent to the passport being issued and a Referee must endorse a photograph and complete section 11 of the application form.

You must log in to the Australian Passports website to obtain an application form: https://online.passports.gov.au/
The generated a PDF file application form, which you must print out, and complete by hand in black ink.

Parental consent
Both parents must have their consent witnessed by a person, who is not related to the child, nor the parents, by birth, marriage or de facto relationship. The witness must be contactable, but does not have to be the same as the Refeee. It can be a friend, neighbour or colleague.

More about parental consent: https://www.passports.gov.au/passports-explained/childrens-passports/children-and-parental-consent .

Documents to submit at the interview:
- Completed 5-page application form, complete with both parent's witnessed signatures, proving consent and complete Referee page.
- Original Australian Birth Certificate if born in Australia OR
Original Australian Citizenship Certificate AND original non-Australian birth Certificate in English if born outside of Australia
- Most recently Australian Passport of your child (if one has been issued, and even if expired)
- Proof of current name and signature of lodging parent – preferably both parents (passports)
- 2 Colour photographs, one endorsed by the Referee. Please make sure that the photos match the photo guidelines as attached.

Parental name change?
If the parent's names have changed, you must submit evidence of the name change in English. If the Name Change pertain to the parents, not the child applicant, the name change documents do not have to be affixed an Apostille.

Photos
Please make sure that the photos match the Australian photo requirements as they are different from the local ones.
You can find a link to the Australian Photo Guidelines further up the page.

The interview is mandatory. Book your appointment online.

 

Emergency Passport information

If you have an urgent need to travel and cannot wait to receive a full validity passport, or are replacing a lost or stolen passport, or are unable to provide all documents necessary for a standard passport, we may be able to issue a limited validity passport to enable you to travel. 
You can apply for an Emergency Passport in conjunction with a full validity passport application, or separately. You are not required to present Evidence of Citizenship nor have a Referee endorse your photograph.

The Emergency Passport does not have a chip, has four visa pages and is valid for seven months. As it does not contain an electronic chip, an emergency passport may not be eligible for use in connection with visa waiver programs offered by some countries (e.g. USA).
Emergency passports for children must  include full parental consent and a birth certificate in English.


You must log in to the Australian Passports website to obtain an application form: https://online.passports.gov.au/
The generated a PDF file application form, which you must print out, and complete by hand in black ink.

If you do not have a printer, please note down the PIN you were provided at the beginning of the process, and I can print out the application at the Embassy. You can always add details by hand at the interview, as long as you use a rich, black ink pen.

Documents to be submitted at the interview
B11 General Declaration - stating how the previous passport was lost and why you need an emergency passport.
- Passport photos that match Australian requirements
- As much ID as possible
- Travel itinirary - if you have one

Child Emergency Passport 
 This application MUST be accompanied by an original birth certificate in English and preferably proof of evidence of Australian citizenship.

Parental consent
Both parents must have their consent witnessed by a person, who is not related to the child, nor the parents, by birth, marriage or de facto relationship. The witness must be contactable, but does not have to be the same as the Refeee. It can be a friend, neighbour or colleague.
More about parental consent: https://www.passports.gov.au/passports-explained/childrens-passports/children-and-parental-consent

The interview is mandatory. Book your appointment online.
In case of an emergency, we can see you outside of our regular appointment times.
 

Damaged passport

If your passport has been damaged and you are in doubt as to whether it can be used to travel on, please email cpgn.passports@dfat.gov.au and attach a photo along with a description on how it got damaged. If you are travelling urgently, you may need to apply for an Emergency Passport.

Slightly damaged : If your passport has suffered mild water damage but we can still positively confirm your identity, you may be able to lodge a 1-page renewal application form pending review by passport staff.
Severely damaged: If it is impossible to discern your identity from the passport's biopage or if one or several pages have been ripped from the passport, it will be considered severely damaged and you must apply for a new passport using a 5-page application form, provide a Referee, who has known you for more than 12 months and present your original cardinal documents at an interview.

Appointments can be booked online: http://denmark.embassy.gov.au/cpgn/passport.html#interview

General information on damaged and faulty (chip failure) Australian passports.

 

Referee categories

The Referee must be EITHER an adult Australian valid passport holder OR a non-Australian working in one of the approved job categories listed below. They must be contactable during business hours and must:

  • have known the applicant for at least 12 months, or since birth (in case of children less than 1 year)
  • not be related to the applicant by birth, de facto relationship or marriage
  • not be living at the same address as the applicant nor reside with a child applicant’s parents.

List of approved referee job occupations

  • Accountants – who are chartered or registered accountants with the National Accounting body.
  • Bank Managers - other than Managers of Bank Travel Centres.
  • Barristers, Solicitors, Patent Attorneys
  • Chartered Professional Engineers
  • Defence Force Personnel - members currently serving in the National Defence Force with at least five years continuous service.
  • Dentists
  • Judges, Court clerks and Clerk of petty sessions
  • Marriage Celebrants
  • Police Officers with at least 5 years of continuous service
  • Public Servants- current full-time employees, who have been employed continuously for at least five years by their current employer.
  • Elected officials in Danish government or communal offices
  • Medical Doctors
  • Teachers - full time, who have been teaching for more than five years at schools or tertiary institutions or stipendiary magistrates.
  • Registered Veterinary Surgeons
  • Registered Nurses

 

Identity documents

If you are aged 18 or over, or you are under 18 and have been married, you will need to provide original documents from one of the following three combinations of documents.

  1. 1xA category + 1xB category
  2. 2xB category
  3. 3xC category

Category A

  • Valid driving licence
  • Proof of Age card issued by an Australian State or Territory
  • Photo Card issued by an Australian State or Territory
  • ImmiCards
  • Non-Australian residency identity card

Category B

  • Australian passport issued on or after 1/1/2000 with more than 2 years validity and not expired for more than 10 years
  • Valid Non-Australian passport
  • Medicare card / Government Health Card / Social Security card
  • Centrelink card
  • Australian Department of Veterans' Affairs card or local equivalent
  • Credit card or bank account card

Category C

  • Motor vehicle registration or insurance papers
  • Property rates notice
  • Property lease agreement
  • Home insurance papers
  • Utilities bills (e.g. telephone, electricity or gas)
  • Bank or credit card statements showing your residential address

 

Original documents are in Australia / other country

If you are required to present original documents at the interview (e.g. birth certificate, change of name certificate etc.) you do not necessarily have to have someone send the original documents in the mail to you.

In Australia: Have someone present the originals at Australia Post or State Passport office
If a family member or friend has access to the required document, that person can bring the original document(s) to an Australia Post or Australian State Passport office and show the documents to a passport officer there.

Find your Australian Passport Office
Find your nearest Australia Postal Outlet (tick the box for Passport services)
Please advise the passport officer that an application is being lodged in Copenhagen.

A passport officer will sight the original document(s), take a photocopy and certify it. The passport officer must then forward the certified document(s) by email or fax to the nearest State Passport Office, who will forward it to the Embassy here in Copenhagen.
In some cases, the Australia Post outlet may forward it directly to the Embassy here in Copenhagen.
Under no circumstances should the certified copies be given back to a client’s family/friend – they should only get the originals back.

This is to avoid any tampering with the certified copy after a Passport officer has endorsed it.
If there are any issues with lodging the documents, please ring 131 232 in Australia to seek assistance from the Australian Passport Service.

Please note that it usually takes 2 business days for these documents to pass through the system.

Overseas: Visit the nearest Embassy/High Commission/consulate to present the document(s)
You should contact the Embassy/High Commission/Consulate to make an appointment to present the relevant original documents to a Passport officer. The passport officer will then forward the documents to the Embassy in Copenhagen.

http://dfat.gov.au/about-us/our-locations/missions/Pages/our-embassies-and-consulates-overseas.aspx


Parental consent from another country/Australia

If the non-lodging parent is not in country, they must still sign the consent page of the application unless you have sole parental rights.
If you are unsure about who should provide parental consent, please read the information here:  https://www.passports.gov.au/passports-explained/childrens-passports/children-and-parental-consent .

Page 4 of the passport application (sections 12-15) confirms the parental consent. The non-lodging parent must find an eligible witness and sign their consent in front of that witness in section 15. Only sign section 15 when you are in front of the witness, not before.

The witness can be a friend or a colleague – they must not be related to you by birth, marriage or in a de facto relationship with you.
The witness must sign their name, provide their phone number and be contactable.

The non-lodging parent should then take the consent form and valid form of ID and visit the nearest State Passport Office or Australia Postal outlet which provides passport services. If there has been a name change, this must also be documented by presented original documentatation in English.
The passport officer will scan the consent form and a certified copy of the ID documents to the State Passport Office, or directly to the Embassy here in Copenhagen for processing of the passport.

State Passport offices: http://dfat.gov.au/about-us/our-locations/australian-offices/pages/australian-offices.aspx
Australia Post outlets: https://auspost.com.au/locate

 

Translations and Apostille information

If you have changed your name, you must present Name Change documents in English. If the original documents cannot be presented in English, they must be translated by a Post approved translation service. If the name change pertains to the applicant, the Name Change must be affixed an Apostille.

Denmark
Translators:
http://translatorforeningen.dk/
http://www.dtfb.dk/
Apostilles: http://um.dk/en/travel-and-residence/legalisation/

Norway
Translators: http://www.translatorportalen.com/
Apostilles: https://www.regjeringen.no/en/dokumenter/legalisation-mfa/id752911/

Iceland
Apostilles:  https://www.mfa.is/consularservice/

Passport interview times

Monday:     13:00 - 15:00
Tuesday:    09:00 - 11:00
Thursday:  13:00 - 15:00

Book an appointment with Australian Embassy Copenhagen using SetMore

You should allow up to three weeks to get a new passport, from application to delivery.
If you are unable to use the booking system, or if you require an urgent passport appointment, you can contact the Embassy directly.

 

Updated/reviewed  21 August 2018