Frequently Asked Questions - visa applicants
The below answers have been provided by the Australian Department of Immigration and Border Protection (DIBP) as the Australian Embassy in Denmark does not have a visa or immigration section.
If your answer cannot be found here, please contact the Department of Immigration and Border Protection's European Service Helpdesk in London by using the online enquiry form - or by dialling +44 20 7420 3690 (phone lines are open weekdays 14:00-17:00 (Copenhagen time).
- Can I travel to Australia on a 1-way ticket?
- Do I need 6 months validity on my passport to enter Australia?
- I have used a Migration Agent (not ImmiAccont) - how can I check the status of my visa?
- My Visa got rejected, what can I do?
- How long does it take to get a Visa? - Processing times.
- I need a visa urgently, what can I do?
- I am applying for a Student Visa, but I need my admission paper, what can I do?
- Can I apply for a Second Working Holiday visa?
- I have a criminal record, can I travel to Australia?
- Does Australia accept Emergency Passports (nødpas, provisoriske pas) issued by Denmark, Norway and Iceland?
- My passport with my Australian visa has been damaged/stolen/lost - how do I transfer the visa to the new passport?
- I hold an Alien passport (fremmedpas) and want to visit family in Australia, which visa do I apply for?
- I hold an Alien passport (fremmedpas) and want to work in Australia, which visa do I apply for?
- I hold an Alien passport (fremmedpas) and would like to move to Australia - how can I do that?
- To work as an Au Pair, which visa should I apply for?
- I am travelling with a child, who is not my own - what documentation do I need?
- I am going on a Cruise in Australia, do I need a Transit Visa?
- I am bringing prescription medicine - how much can I take?
- I need to provide medical tests to get a visa - panel doctors
- What can I bring to Australia? (e.g. medicine, food and e-cigarettes)
- What can't I bring to Australia? (e.g. weapons)
Can I travel to Australia on a 1-way ticket?
It is possible to enter Australia on a one way ticket. Nevertheless, please note that you may be asked to clarify and may need to satisfy the Australian Immigration authorities on arrival that you do not intend to stay beyond the period which your visa allows and that you have sufficient funds to purchase a return ticket. Proof of funds can be demonstrated in the form of the most recent bank statement or any other proof demonstrating available funds.
Do I need 6 months validity on my passport to enter Australia?
It is not a mandatory requirement of the Australian Department of Immigration and Border Protection (DIBP) that a foreign national entering Australia has a passport valid for at least 6 months, it is only a recommendation. However it is a mandatory requirement of DIBP that all non-Australian citizens wishing to enter Australia have a valid passport and valid Australian Visa on their date of entry to Australia.
Although DIBP does not enforce the 6-month rule, some airlines do, so you may wish to check with your airline before you book your flight.
I have used a Migration Agent, how can I check the status of the visa?
If you have used a commercial agency/Migration Agent to apply for your visa, and not the ImmiAccount system on the Australian Department of Immigration’s website, please liaise with your agency/Migration Agent for further updates.
If you wish to withdraw your Migration Agent’s appointment as your authorised contact/recipient, please complete and submit form 956 to your processing office. Nevertheless, please note that only certain visa options will allow you to create an ImmiAccount, import your own online application and follow up the visa process directly. Please contact the ESC for further details.
Once your visa has been granted, please note that you can access your visa information at any time using the Visa Entitlement Verification Online (VEVO) system. You will need to use your unique Transaction Reference Number (TRN) or your Visa Grant number to do this. Please contact the ESC to obtain these details.
Visa Entitlement Verification Online (VEVO): http://www.border.gov.au/vevo
The Europe Service Centre enquiry line offers an English language service between 1:00pm and 4:00pm (GMT), Monday to Friday, through the telephone number +44 (0)20 7420 3690.
My visa request got rejected, what do I do?
Your case officer has provided the details of the reason for refusal in the decision letter that you have received. We would recommend that you read this carefully. If you have the right to have your decision reviewed by a review body, this information will be included in the decision letter.
If you do not have review rights, you may consider lodging another visa application. Nevertheless, please note that it is in your interests to ensure that you provide sufficient evidence to demonstrate that you meet the relevant criteria before you lodge a new application.
How long does it take to get a visa?
The Department aims to process 75 per cent applications within the advertised service standards. However, actual processing times may vary depending on a range of factors and on a case by case basis. We recommend you do not make any irreversible travel arrangements until you receive a decision on your visa application.
For a full list of our service standards, please see: http://www.border.gov.au/about/access-accountability/service-standards/visa-processing
The Department of Immigration and Border Protection specifies that non-Australian citizens travelling to Australia should enter Australia on visa appropriate for their intended purpose of stay and length of stay.
To help you identify a visa that suits your personal circumstances, you may like to use our website and ‘Find a visa’ search tool. Please see: http://www.border.gov.au/Trav/Visa-1
If you have already lodged the appropriate application and you have compelling or compassionate reasons to travel urgently to Australia, please contact the ESC for further assistance. The Europe Service Centre enquiry line offers an English language service between 1:00pm and 4:00pm (GMT), Monday to Friday, through the telephone number +44 (0)20 7420 3690.
I am applying for a Student Visa, but I have not received my admission letter yet. Will I get a visa in time?
In order to apply for a Student visa while outside of Australia, it is mandatory to obtain and provide a Confirmation of Enrolment (COE). Once the offshore Student visa application has been lodged, the applicant may be either outside or inside Australia for the visa to be granted.
Can I apply for a second Working Holiday visa?
In order to qualify for a second Working Holiday visa, you will need to meet the following eligibility requirements:
- have completed three months of specified work in regional Australia whilst on your first Working Holiday;
Specified work: www.border.gov.au/Trav/Visa-1/417-
Regional Australia: www.border.gov.au/Trav/Visa-1/417-
- be aged between 18 and 30 years inclusive at the time of applying;
- if outside Australia, be applying no more than 12 months before you intend to enter Australia;
- not be accompanied to Australia by any dependent children;
- hold a passport for a country or region participating in the Working Holiday visa program.
For further information about the second Working Holiday visa, please see: www.border.gov.au/Trav/Visa-1/417-
Can I travel to Australia with a criminal record?
All Australian visa applicants must meet the Character Requirement. Please be aware that our Department is unable to pre-assess whether a client meets this requirement before a visa application is lodged. For information about how to meet the Character Requirement, please see:
Character Requirement factsheet: http://www.border.gov.au/about/corporate/information/fact-sheets/79character
Does Australia let me apply for a visa on a Danish, Norwegian and Icelandic emergency passport (nødpas, provisoriske pas)
The Department recommends all clients to travel to Australia on a full validity passport. Nevertheless, if you hold an emergency passport and need to travel urgently to Australia, you may still be able to do it on an emergency passport.
Emergency passport holders are eligible to apply for the relevant Visitor visa option (e.g., Danish, Norwegian and Icelandic passport holders may be eligible to apply for eVisitor visas), as long as their passport allows them to travel to Australia (no travel limitations imposed on the passport) and the validity of the referred document covers their stay in Australia.
In case of permanent residents or longer stays in Australia, the client intending to travel imminently on an emergency passport may need to demonstrate/declare the intention and possibility to obtain a full validity passport as soon as entering Australia.
My passport with my Australian visa has been lost/stolen/damaged, and I am getting an Emergency Passport – do I need to apply for a new visa, or can I transfer my old visa to the new passport number?
If you have changed your passport details, you will need to update the Department with your new details prior to travelling. Unless your passport was lost or stolen, please proceed to update your passport details through your ImmiAccount, in section “Update Us”.
If you are unable to use ImmiAccount, please note:
- If your visa was processed in Europe, please send your request to firstname.lastname@example.org for distribution to the appropriate area
- If your visa was processed in Australia, please send your request to the onshore Helpdesk/processing team where your last visa was processed
To lodge a complete request and avoid delays, please provide:
- a completed and signed copy of Form 929, available at: http://www.border.gov.au/Forms/Documents/929.pdf
- intended travel date
- a coloured copy of your new passport bio-data page
- a coloured copy of your old passport (if available)
- a coloured copy of any change of name or change of citizenship documents (if applicable)
- if the previous passport has been lost or stolen, please provide a description of the circumstances and a police report, if obtained
- if a short validity passport has been obtained instead of a full validity passport, an explanation as to why
- intended travel date
Please note that you may not be notified of the update of your passport details. Please check VEVO/ImmiAccount to confirm the update. Once our systems are updated, your visa will be electronically linked to your new passport details and you will be able to travel to Australia.
I have an alien passport and I am visiting family in Australia, what visa should I apply for?
If you wish to visit Australia for tourist purposes, including visiting family, you are currently residing in Denmark and you hold an alien passport, you may wish to consider lodging a paper-based Visitor visa (Subclass 600) application to our Berlin Office. Please find all the relevant information to apply for this visa through the following link: Visitor visa (Subclass 600): www.border.gov.au/Trav/Visa-1/600-
For other visitor visa options, please see: http://www.border.gov.au/Trav/Visa-1
I have an alien passport and would like to work in Australia, can I do that?
If you wish to work in Australia you will need to apply for and meet the requirements for a visa with work rights.
There are a number of different temporary and permanent visa options that will allow you to work in Australia. Unless you are eligible to apply for a visa under the “Working Holiday scheme”, the working visas will require you to demonstrate you have skills that are of need to Australia and listed on an occupation list. To demonstrate this you will need to either be sponsored by an Australian employer or meet a points test, which awards points to the skills and attributes considered to be of need in Australia.
To help you identify a visa that suits your personal circumstances you may like to use our website and ‘Find a visa’ search tool. Please see: http://www.border.gov.au/Trav/Visa-1
I have an alien passport and would like to move to Australia, can I do that?
There are different visa options in order to move and work in Australia on a temporary or permanent basis based on your professional skills. These skills should be in demand in Australia and listed in the relevant Skilled Occupation List (SOL).
Notwithstanding the passport that you hold, you may wish to read some information on different work visa options on our website. Please see below:
Skilled and sponsored by an employer - Temporary Work (Skilled) visa (subclass 457): http://www.border.gov.au/Trav/Visa-1/457-
Skilled occupation List: www.border.gov.au/Trav/Work/Work/Skills-assessment-and-assessing-authorities/skilled-occupations-lists
Skilled and sponsored by an employer
Employer Nomination Scheme ENS visa (subclass 186): www.border.gov.au/Trav/Visa-1/186-
Skilled Occupation List: www.border.gov.au/Trav/Work/Work/Skills-assessment-and-assessing-authorities/skilled-occupations-lists
Sponsored by a regional employer
Regional Sponsored Migration Scheme (RSMS) (subclass 187): www.border.gov.au/Trav/Visa-1/187-
There exists another pathway to permanent residency through the Skillselect points-based skilled visa options.
Please refer to Skillselect in our website for further information: www.border.gov.au/Trav/Work/Skil
Independent Skilled visa (subclass 189: www.border.gov.au/Trav/Visa-1/189-
State Nominated visa (subclass 190): www.border.gov.au/Trav/Visa-1/190-
If you can be sponsored by a relative in Australia or you wish to claim more points for your Regional State nomination, you may also wish to consider the following visa option:
Nominated/Sponsored Skilled (Provisional) visa (subclass 489): www.border.gov.au/Trav/Visa-1/489-
If you wish to move to Australia based on other factors (e.g., partner, child or parent of an Australian citizen or permanent resident, investor/entrepreneur, etc.), please use our ‘Find a visa’ search tool for assistance: http://www.border.gov.au/Trav/Visa-1
I’d like to work as an Au Pair – which visa should I apply for?
Working as an Au pair is not considered a skilled occupation in Australia. The Working Holiday visa program is the only option that allows skilled and non-skilled work in Australia.
For information regarding the eligibility criteria for the Working Holiday visa (subclass 417), please see: www.border.gov.au/Trav/Visa-1/417-
For information regarding the eligibility criteria for the Work and Holiday visa (subclass 462), please see: www.border.gov.au/Trav/Visa-1/462-
I am travelling with a child, but I am not the child’s parent. Do I need to provide special permission from the parents to enter Australia?
Applicants who are under 18 years of age who are applying for a visa and travelling with only one parent / legal guardian or without either of their parents/guardians must provide evidence that both their parents / legal guardians consent to their travel to Australia.
This consent is required to ensure that approval (grant) of a visa to a child who is under the age of 18 is not in contravention of Australia’s international obligations in relation to the prevention of child abduction.
If a child under the age of 18 has been approved (granted) an ETA or eVisitor visa it is assumed that consent to travel has been given by both parents. If the child will be travelling without one or both of their parents /legal guardians they should carry consent documents.
In addition to a valid passport, these documents can include:
- a completed parental consent form (Form 1229) signed by both parents / legal guardians OR a statutory declaration giving permission for the following child/children to visit/migrate to Australia from the non-migrating parent or any other non-migrating person who has the legal right to determine where the following child/children can live. The statutory declaration must also make it clear that the person witnessing the statement (i.e. solicitor, Justice of the Peace, Notary Public or Magistrate) has seen some form of photo identification of the person making the statement. The document must either be on the business letterhead paper of the witness, or provide their full contact details.
Form 1229 - Consent to grant an Australian visa to a child under the age of 18 years is available from the department's website at: http://www.border.gov.au/Forms/Documents/1229.pdf
- a copy of the child's birth certificate
The birth certificate must state the names of both birth parents. If your Birth Certificate is not in English, you should provide an English language translation which has been certified by a Public Notary or by an appropriate person who would normally be authorised to witness the signing of legal documents under the law of your country.
I am going on a cruise from Australia, can I use a Transit visa?
If you are travelling to another country via Australia, you may be required to obtain a Transit visa. The Transit visa (subclass 771) lets you transit through Australia for no longer than 72 hours. Certain passport holders may be eligible to transit through Australia without a visa (TWOV). For a list of eligible passports for a TWOV, please see: http://www.border.gov.au/Lega/Lega/Form/Immi-FAQs/do-i-need-a-visa-to-transit-through-australia
However, if your cruise is considered a ‘round trip cruise’, you will be treated as if you have not left Australia during the cruise. This means that the time you spend on the cruise will be counted as part of the time your visa allows you to stay in Australia on any given visit. In that case, you may need to apply for a visitor visa to cover the whole duration of your stay. Please liaise with your travel agent to check the type of cruise you intend to undertake.
I have prescription medicine, what are the rules for how much I can bring?
For information about bringing medicine into and taking medicine out of Australia, please see: http://www.border.gov.au/Trav/Ente/Brin/Can-I-bring-it-back/Can-I-Bring-It-Back-Medicine
Please bear in mind that if you have health concerns, you may need to declare this when you apply for you visa. For information about the Health Requirement for Australian visas, please see:
Health Requirement factsheet: http://www.border.gov.au/Trav/Visa/Heal
If you have been requested to undertake a medical and/or radiological examination, you must attend a Panel Physician/radiologist designated by the Australian Government.
To locate your closest panel physician, please see: www.border.gov.au/Lega/Lega/Help/immigration-panel-physicians
For information about bringing prohibited items and weapons to Australia, please see: http://travelsecure.infrastructure.gov.au/onboard/what-i-cannot-take-onboard.aspx
Updated: Tuesday 10 January 2017